FAQ

Q: If my room is not ready when I arrive can I leave my luggage?
A: Yes, we do have a luggage-room where you can store your luggage on the day of arrival and on the day of your departure.

Q: Does your hotel have a car park?
A: No, the hotel does not have its own car-park but to find out all about the various parking options in the local area check http://www.NCP.co.uk

Q: Which is the nearest tube station to you?
A: Bayswater is the closest underground, about 5 minutes walk away from the hotel and Queensway station is also very close, about 7 minutes walk away.

Q: We will arrive at Paddington Station with the Heathrow Express, how far are you from the station?
A: We are about 15 minutes walk from Paddington station but if you have luggage we would suggest that you just jump in to a London taxi at the station for a 5-minute ride to the hotel..

Q: We will arrive at Victoria Station how do I get to you from there?
A: You can take the underground from Victoria on the circle line directly to Bayswater and then walk for 5 minutes to the hotel but if you have luggage we would suggest that you just jump in a London taxi at the station for a 20 minute ride to the hotel.

Q: We will arrive at Stansted Airport how do I get to you from there?
A: You take the Stansted Express train, which goes to Liverpool Street station. At Liverpool Street you can take the Central Line underground straight through to Queensway station and then walk for 7 minutes to the hotel. Alternatively you can jump in a London taxi at the station for a 30-minute ride to the hotel..

Q: Is your hotel in a quiet location or will I be disturbed by traffic-noise?
A: umi is located in a very quiet garden square in Bayswater/Notting Hill, the front of the hotel overlooks a small park area with very big trees and the back of the hotel overlooks a quiet residential area so both sides of the building are quiet, there is no traffic noise and you should be able to get a very good nights sleep!

Q: How close are you to Marble Arch and Oxford Street?
A: We are a about 10 minute taxi-ride away from Marble Arch or you can jump on a red double-decker bus (stop is 5 minutes walk from hotel) which will take slightly longer to get to Oxford Street, about 20 minutes but will let you enjoy the scenery. Alternatively you can jump on the Central line at Queensway underground and ride two stops to Marble Arch, three stops to Bond Street or 4 stops to Oxford Circus.

Q: Do we have to pay for Internet and safes in the rooms?
A: Yes, both are charged at a small fee. There is also an Internet café that is available for your use in the foyer at £3 per hour, as well as a wireless service at the same price.